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Shipping Info

Shipping Methods and Costs

Please allow 2-3 weeks for delivery of most personalized items.  If you order items from more than one manufacturer, the items may arrive separately.   Items will ship via these delivery providers USPS, UPS, and FedEx.  In most cases we will ship Ground as the mainland USA Shipping Delivery standard.  We may charge excess delivery charges to Alaska, Hawaii or any US Territory. 

Most of our manufacturers will only ship Ground, but contact us if you need to ship using another method.  Even if you request Overnight shipping, products are made to order and still take 2-3 weeks to manufacture.  Therefore, putting in an order on Wednesday and requesting Overnight will not get your product there by Thursday.  It will still need to be manufactured. 

Order total   Ground 
$0.01 - $60.99 
$61 - $79.99 $10.95
$80 - $99.99 $12.95
$100 - $150.99   
$151 - $200.99 $16.95
$201 - $300.99
$301 - $1,000









Shipping to Multiple Addresses

If you need to ship to multiple addresses, it is best that you place one order per address.   Each shipping address will incur the shipping charge associated with the particular order per address.  There maybe times when we will have to bill you additional shipping fees this occurs if what you paid for shipping does not cover most or all of the shipping fee accrued.

International Shipping

Yes, we can ship internationally, but doing so may incur more shipping fees.  Most of our Manufacturers will not ship internationally, so we ask them to ship your items to us.  We then collect your complete order and ship it directly to you.  We will invoice you for additional shipping in this case, and it is best to contact Bailey Bea Customer Service to discuss your order and shipping options.  International shipping may also take up to an additional 2 weeks to ship to you on top of processing times.  This depends on the country where items are being shipped.  Again, please inquire with Bailey Bea Customer Service to discuss your International Shipping requirements.

Returns, Refunds, and Exchanges Policies

We do not accept returns on any personalized orders unless a misprint at the fault of Bailey Bea Designs or the manufacturer occurs. In case of a misprint then we will process your item at no cost to you.

We do not accept returns on any non-personalized order that is past 30 Days from the Date of Purchase and no longer in its original packaging.  You must contact Bailey Bea Designs about any return, refund or exchange, and we will assign the return a Return Order Number.   The Customer is responsible for paying for all the shipping costs related to a return or exchange in which the product arrived intact and undamaged.   If you are returning in-stock items, they must be returned in their original packaging and not look used or soiled in anyway or you may not be refunded.  Refunds on returns are credited back to the Customer between 1-5 Business Days from the date the package arrives at Bailey Bea Designs.  99% of the time we do refund within 24 hours.  You can exchange an in-stock item for another similar in-stock item if the item you are sending back is still in perfect unused condition.

We do require that you ship the items back to us UPS Ground, FE Ground, or USPS.  All items need to be insured and given a delivery confirmation or a tracking number. 

All returns must include the following Customer Information:

  • Full Name
  • Address
  • Phone number
  • Email
  • Order Number
  • Date of Purchase
  • Reason for the return

All returns must be sent to:
Bailey Bea Designs, 3901 Greystone Dr. Austin, TX 78731.  Do not send it back to the manufacturer because you will not be refunded.

Delays in shipping

If your product is delayed by weather, earthquakes, tsunams, blizzards, delivery truck crashes, and unexplained delays by UPS/FedEx, USPS, or DHL corporate offices, or a false address given by purchaser, we will not refund you for shipping. 

We process and ship all orders very quickly.  Personalized items cannot be returned or exchanged unless we entered your order incorrectly or items were manufactured incorrectly or are missing.   If we already shipped your non-personalized order it cannot be canceled.